In the fast-evolving digital landscape, online education has become a staple in Indian households. Whether it's academic tutoring, skill development, or professional certification—Zoom and other platforms are the preferred mediums. But when it comes to taxes, one question confuses many educators and institutions:
💡 "Is GST applicable on educational services conducted via Zoom?"
The good news? In many cases, GST exemption can be availed!
Let’s break it down step-by-step.
GST law classifies educational services under two broad categories:
Pre-school to higher secondary education by a recognized board
Approved vocational courses
Education delivered by an institution approved by AICTE, NCVT, NIOS, etc.
Online coaching for competitive exams
Skill development by unregistered or private tutors
Non-accredited training programs
👉 So, GST exemption is not automatic for all education. It depends on who is providing it, how, and what kind of course it is.
This is the most confusing part. Here’s what the law says:
🟩 Live, interactive Zoom classes (in real-time) can be considered as a form of "face-to-face instruction" if:
They’re delivered in real-time and not pre-recorded
The interaction mimics classroom delivery
🟥 Pre-recorded Zoom videos, or downloadable educational content, are NOT exempt and fall under the taxable OIDAR (Online Information and Database Access and Retrieval) services.
✅ So, LIVE Zoom classes for eligible educational institutions can be GST-exempt!
Here’s your compliance checklist:
| Requirement | Explanation |
|---|---|
| 🏢 Registered Institution | Must be an approved educational body (school, college, or training partner under government schemes) |
| 🎯 Recognized Course | The course should be certified or aligned with UGC, NCERT, AICTE, etc. |
| 🎥 Delivery Mode | Zoom or other real-time tools should be live & interactive |
| 📜 Documentation | Keep all attendance logs, fee receipts, and communication proof |
| 🔖 GST Clause Mention | Fee structure should clearly mention “GST exempted under Notification No. 12/2017–Central Tax (Rate)” |
✔ Institution registration certificate (UGC/NCERT/AICTE/etc.)
✔ Course curriculum and structure
✔ Proof of live delivery (Zoom attendance reports, emails)
✔ Declaration in invoice: “GST Exempted Educational Service”
✔ CA-certified document (if self-employed)
If you're running Zoom classes under exempt status, your invoice should look like this:
📌 Note: You still need to maintain GST records, even if you’re exempt!
👉 Yes, if your income exceeds ₹20 lakhs (₹10 lakhs for NE states).
However, you can:
Register voluntarily and claim exemption in returns
File Nil GST Returns under exemption status
Stay under Composition Scheme (not common for service providers)
📣 If your income is below the threshold, you may not need to register.
Freelancers or private educators offering Zoom-based classes without government recognition must:
Charge 18% GST on services
Register under GST if turnover crosses ₹20L
Use SAC Code 999293 – Commercial Training and Coaching Services
💡 Tip: You can partner with a recognized institution to offer your services and help both parties avail GST benefits.
❌ Claiming exemption without valid documentation
❌ Using pre-recorded content and calling it exempt
❌ Not mentioning exemption clauses in invoice
❌ Mixing taxable services (like paid study material) with exempt teaching
Live Zoom classes conducted by recognized institutions are considered at par with classroom teaching
Online coaching and skill courses without government approval are taxable
📄 Refer: CBIC Circular No. 151/2021-GST for clarification
If you’re delivering live, interactive education via Zoom and meet the recognition criteria, YES — claim the exemption.
Otherwise, register and comply with normal GST requirements to stay safe from penalties
Navigating GST rules for online education—especially via platforms like Zoom—can be tricky, but with the right knowledge and compliance, educators and institutions can legally claim GST exemptions and avoid unnecessary taxes. If your course is government-recognized, delivered live and interactively, and you maintain proper documentation, you're likely eligible for exemption